Privacy Policy

Helm International (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our business.

By using this website, you agree to the terms outlined below.

1. Information We Collect

We collect information in the following ways:

Information you provide to us

• Contact details submitted through forms (name, email address, phone number).

• Information shared when requesting services, proposals, or communication.

• Any messages, files, or documents you voluntarily send to us.

Information collected automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Referring website or URL
  This data helps us improve site performance and user experience.

Cookies

Our website may use cookies or similar technologies to:

• Analyse site traffic

• Improve functionality

• Remember preferences
  You may disable cookies in your browser settings.

2. How We Use Your Information

We use personal information to:

• Respond to enquiries and provide requested services

• Communicate regarding projects, proposals, or collaboration opportunities

• Maintain business records

• Improve our website, service offerings, and user experience

• Comply with legal or regulatory obligations

We do not sell or share your information for marketing purposes and we do not engage in any form of targeted advertising.

3. Legal Basis for Processing (UK/EU GDPR)

Where applicable, we process personal data under one or more of the following legal bases:

• Consent

• Legitimate interest (e.g., responding to enquiries or improving our services)

• Performance of a contract

• Legal obligation

4. How We Share Your Information

We only share information when necessary, such as:

• With trusted service providers (e.g., website hosting, email services) who operate under confidentiality agreements

• When required to comply with legal, regulatory, or governmental requests

• As part of internal business operations (administration, record-keeping)

We do not sell or rent personal information.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your data against:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

However, no internet-based system is completely secure. We cannot guarantee absolute protection.

6. International Transfers

Because Helm International operates in both the UK and USA, your information may be processed or stored in either location.
We ensure appropriate safeguards are in place when transferring data internationally.

7. Your Rights (UK/EU GDPR)

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

To exercise any of these rights, please contact us at the address below.

8. Retention

We retain personal data only as long as necessary to:

• Fulfil the purpose for which it was collected

• Meet legal or regulatory requirements

• Support legitimate business interests

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

10. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Helm International
UK Address: Gladstone House, 77‑79 High Street, Egham, Surrey, TW20 9HY
USA Address: 177 W Putnam Ave, Greenwich CT 06831 United States
Email: hi@helminternational.com

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.